Identity and authentication
Private password creation, multi-factor authentication, recovery codes and controlled session handling protect access to the correct Portal.
SECURITY THAT SUPPORTS CASHFLOW CONTROL
Built for trust, control and accountability.
Control360 combines secure access, role-based permissions, protected payment workflows and traceable operational evidence so businesses can manage credit control with confidence.
CONTROL360ProtectedAccess · Data · Evidence
Secure access
Workspace data
Audit evidence
Verified payments
CONTROL BY DESIGN
Layered safeguards across the Control360 journey.
Security is applied from initial account setup through routine business operations, payment confirmation, document control and recovery.
Roles and permissions
Business Superusers, Managers, Users and Viewers receive distinct permissions aligned to responsibility and operational need.
Workspace separation
Business information is accessed in the signed-in workspace, with company context applied to operational records and users.
Auditability and evidence
Key actions, document revisions, communication history and payment evidence create a traceable operational record.
SECURE ACCOUNT LIFECYCLE
From private invitation to protected daily access.
Control360 avoids emailed passwords. A one-time setup link guides the authorised user through password creation, MFA enrolment and recovery-code storage.
1Private setup linkTime-limited and one-time use
2Create a passwordChosen privately by the user
3Configure MFAAuthenticator verification required
4Save recovery codesDisplayed once for secure storage
5Enter the workspaceRole and company context applied
OPERATIONAL SECURITY
Controls that protect day-to-day work.
Security and usability must work together. Control360 applies safeguards where the business acts, communicates and collects.
Document control
Issued documents, revisions and archived PDFs support a controlled history rather than an untraceable collection of copies.
- Controlled issue status
- Document revisions
- Archived evidence
Communication control
Templates, consent, suppression, delivery states and communication history help businesses follow approved processes.
- Sender and reply controls
- Delivery evidence
- Recorded communication history
Payment protection
Control360 uses secure provider-hosted checkout and marks a payment paid only after the provider notification passes required verification checks.
- No card details stored by Control360
- Signature and amount verification
- Provider transaction evidence
Monitoring and recovery
Health checks, release identity, backups, audit activity and controlled recovery processes support stable operations.
- Application and database health
- Backup verification
- Administrative MFA recovery controls
PAYMENT SECURITY
Control360 confirms payment without handling card details.
The customer moves from Control360 to the payment provider's hosted checkout. Control360 does not trust the browser return alone. The payment status changes only after a verified server-to-server provider notification.
Important distinctionPayment confirmation, provider settlement and bank payout are separate financial stages and should be reconciled accordingly.
1Secure requestAmount and reference prepared
›2Hosted checkoutProvider handles payment data
›3Verified notificationSecurity checks completed
›4Payment evidencePaid status recorded
PRIVACY AND RESPONSIBLE USE
Clear responsibilities protect business and customer information.
Control360 provides operational controls, but each subscribed business remains responsible for lawful use, accurate records, authorised access and appropriate communications.
Platform responsibilities
- Provide controlled access and security features
- Maintain operational records and audit evidence
- Support secure payment and communication workflows
- Operate backup and release-health processes
Business responsibilities
- Authorise users and assign suitable roles
- Maintain accurate and lawful customer records
- Use communications and collections responsibly
- Protect passwords, devices and recovery information
A CLEAR SECURITY BOUNDARY
What Control360 does not ask customers to do.
Send passwords by emailShare authenticator codesStore card details in Control360Trust payment from a browser return aloneGive every user unrestricted access
FORMAL TERMS
Product information does not replace the applicable agreement.
This page explains Control360's operational security approach. Formal privacy, legal, commercial and data-processing obligations remain subject to the applicable agreements, notices and laws.
SECURE CONTROL. TRUSTED ACTION.
Protect the workflow behind stronger cashflow.
Explore the plans or contact Control360 to discuss the business's access, onboarding and security requirements.